Excellent service right from first contact to delivery of the vehicle right to my door. They also conducted follow-up calls after delivery to ensure the vehicle is performing properly.

I recently went to River city for some warranty work where they replaced my engine. I was really cautious and nervous dealing with Hyundai dealerships as I’ve had really bad experiences with them in Spruce grove. In just over two weeks I had my warranty approved and repairs done. Francine was my service agent and she was on top of things. I had a minor issue when I went to pick it up and but she got it in again and sorted it all out. All in all I had a great experience there. Make sure to get the extended warranty folks and keep up on your maintenance. Saved me alot of stress because of it.

I had a really great experience at this dealership. Brett the manager and Robert were both friendly, kind, and easy to work with from start to finish. I really appreciated that they weren’t pushy at all—they took the time to listen to what I was looking for and respected my needs and budget. They were flexible and worked with me to find something that truly fit what I wanted. We were able to negotiate a fair price and I felt like I got a really good deal in the end. Most importantly, I drove away with a car that meets all my needs and I feel very happy and confident about the purchase. Overall, a very positive experience and I’d definitely recommend working with Brett and Robert if you’re looking for a car! Lindsay

Bought 2 vehicles from here. Both experiences have been amazing. Sales and finance both willing to work with my wife and I to get the vehicle we wanted at a good price. Shout out to Tyler and Jas for their wonderful customer service! Will be back here to purchase in the future.

Gage, the salesman I worked with was very helpful, kind, and made sure all my needs were addressed. The finance team I worked with were very professional and worked hard to get me into the vehicle I wanted. The building is very inviting and as a bonus, there was Starbucks readily available whenever I was in the building and wanted it - Free of charge ☺️

Ajay, my salesperson was great and made my car buying experience easy and stress-free. He is knowledgeable, answered all my questions and helped me find the right vehicle without any pressure. He took the time to understand what I was looking for and showed me several options. He recommended Hyundai Kona which is great for me as per my needs. Highly recommend!

River City staff are exceptional. The whole purchasing experience, from the initial phone contact to the purchase, was seamless. It was actually an enjoyable experience. We have purchased almost 30 vehicles in our lifetime and this was by far the best purchase experience ever! Sammy and John in sales and Neil in finance and all went above and beyond to accommodate us. We would HIGHLY recommend River City Hyundai to friends and family. They were all straight forward and honest in their dealings with us.

I didn’t end up purchasing a car this time, but I still wanted to leave a review because the experience was genuinely great. Michael was professional, knowledgeable, and never made me feel pressured at any point. He took the time to answer all my questions and made the whole process comfortable and straightforward. Even though I didn’t buy, I really appreciated the excellent customer service. I’d definitely recommend asking for Michael if you’re in the market for a vehicle!

If you are looking for the best place to buy or trade in your car, I highly recommend the River City Hyundai Dealership. My husband and I are very blessed, because we made the right decision and felt the transparent and trustworthy service that has been provided by Dahlia Kamaleddine (Finance Director), Simrat (Manager) and Basam (one unique thing is he is Dahlia's younger brother and twin). This has become a beautiful memory and experience that we felt with the right people and a dealership that you can trust to be able to have the dream car that you want for the long term. This is the best and thank you once again to Dahlia, Simrat, Basam and Hyundai. We were met by the right people, sincere from the heart and can be trusted because this is one of our honest reviews from our personal experience that we want you out there to also feel what we have felt.

I’d been debating getting a new vehicle for the past year, and finally decided to move forward. Jon Y helped me through the whole process, and he was patient, kind, and effortless to work with. He went above and beyond to find a vehicle that fit me perfectly. His customer service was outstanding. I highly recommend RiverCity Hyundai, their service really is truly second to none!! Thank you Jon Y for making this a great experience!

Great service quick and easy. No crazy upsells or pressure

It was so refreshing to have my concerns addressed by John ,the service manager. He has renewed my faith in dealing with River City Hyundai. He treated me like a valued customer. Thank you John ,I will continue to refer my friends and associates to your dealership .

Great service. Mostafa was a great guy to deal with Thank you

Phoned parts from out of town (I manage a shop) because I was getting conflicting information from my service databases. They were very helpful. I really appreciate them taking the time to help us out.

Ashley was extremely helpful, friendly and professional. I had given up on Hyundai service from another dealership but wanted to ensure my 80 000 km check up passed the Hyundai warranty expectations so tried out River City. Ashley ended up fixing my extended warranty that was somehow never turned on! The waiting room was super comfortable and I got a detailed description of everything that was inspected and/or fixed. Thinking I’ll just use River City Hyundai in the future for my service work. My IONIQ is great, and I’m confident that everything has been tuned up properly.

Jay and Brett were absolutely incredible. I was looking for a used Toyota Rav4 and they delivered. The whole process was incredibly smooth with very little headache. I noticed a dent in the rear bumper after I had already signed for the car and Jay still offered to see if their detail department could get it fixed for me. Now that is customer service.

I had such a genuinely fantastic experience buying my car at River City Hyundai. From the second I walked in, the energy was just different. The people are warm, the vibe is relaxed, the coffee is good, and it honestly feels like the kind of place you’d want to hang out in. But beyond that, they made what could have been an incredibly stressful situation turn into the easiest and best vehicle purchase I’ve ever had. Three days before a planned cross-province move where I needed to drive 1300 km, my old car broke down and was deemed undriveable due to thousands of dollars in repairs. I was suddenly stranded, on a tight timeline, with very little room for error. I walked into the dealership overwhelmed and stressed, but from the moment I met Tryston, everything shifted. Tryston is truly exceptional. He is kind, compassionate, knowledgeable, and completely genuine. There were zero sales gimmicks, zero pressure, zero sleazy tactics. Just honest conversation and a real desire to help. He took the time to understand my situation and made me feel immediately at ease. He showed me all the features on the vehicles we looked at, answered every question thoroughly, and helped me narrow down my options quickly without ever making me feel rushed or pushed. I landed on my dream car because he guided me with clarity and care, not pressure. Once I chose the vehicle, Tryston and John worked together to get me to a number I felt genuinely happy and comfortable with. Again, no games. No hidden angles. Just transparency and a clear effort to make it work in a way that felt good for me. Then I met Wayne in finance, and he absolutely exceeded expectations. He gave me his full attention and made me feel like I was his only client that day. I had a somewhat complex situation to navigate, and he handled it with patience, professionalism, and absolutely no judgment. His focus was clearly on helping me secure the best possible outcome. And he did. The interest rate and terms he found for me were better than I had even hoped for. He was calm, thorough, and genuinely invested in making sure I walked away happy. All of this happened in one single day. The very next day, I picked up my new car. John was incredibly helpful in coordinating rides and even arranging a loaner vehicle so I could keep running errands while preparing for my move. He understood that I didn’t currently have transportation and went above and beyond to make the logistics seamless. The service department was just as impressive. They changed my tires in less than half the expected turnaround time and even cleaned my car again when I brought it back in. AJ also did a great job assisting with the loaner and working within my tight timeline. Overall, I truly had an outstanding experience at River City Hyundai. What could have been one of the most stressful weeks of my life turned into something smooth, efficient, and honestly enjoyable. If you’re looking for a dealership that values transparency, kindness, and genuine human connection while still delivering top-tier service, this is it. Ask for Tryston. You will not regret it.

I had a great experience at River City Hyundai and couldn’t be happier with how everything went. Gage was an awesome salesperson — super friendly, knowledgeable, and never pushy. He took the time to answer all my questions and made the whole process feel easy and stress-free. Wayne in finance was just as great to deal with. He explained everything clearly, was honest and professional, and made sure I understood all my options without any pressure. The entire team made me feel welcomed and respected from start to finish. If you’re looking for a dealership that treats you well and genuinely cares about your experience, I highly recommend River City Hyundai. Big thanks to Gage and Wayne for making this such a positive experience!

I recently purchased a 2026 Santa Fe from River City Hyundai and had an outstanding experience from start to finish. Michael was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. Jass ensured the entire process ran smoothly and efficiently. Your attention to detail and dedication to customer satisfaction were evident throughout the entire process. I highly recommend the team at River City Hyundai to anyone looking for a seamless and positive car-buying experience. Five stars all the way!

Bought a car from Tyler, the experience was awesome. Extremely knowledgeable with the car I ended up purchasing. He accommodated every request I had to test drive multiple vehicles to find exactly what I wanted. Would highly recommend going to see Tyler to buy a vehicle.

Very good service they helped me through the whole process and even delivered my car 5 stars 🌟

I was very happy with the service. The sales man Sid was very accommodating and the finance manager Corey was very respectful with the decision I made on the extra warranties. I love my purchase and will return for all maintenance when needed.

Very good service from mostafa!

Extremely professionals, friendly!

Robert was a great salesman, easy to work with, quick and easy no issues.

If you have any issues relating to purchase of any vehicle in Rivercity. Just talk to Billie (The General Manager). He is a great guy. Thanks once again for helping me and my wife to sort the problem with our car financing. I appreciate you!!

Very fast and kinds .

Great service over all. Rates are comparable with others. Great staff and technicians. Francine made sure I got a ride to pick up my car. Thank you!

Great experience. Michael did a great job with the sale. The finance manager, Neil was great too. All around wonderful car-buying experience

I wanted to take a moment to express my sincere gratitude for the outstanding service I received during the recent purchase of my 2026 Santa Fe from River City Hyundai. Ivan – Your professionalism, product knowledge, and genuine enthusiasm made the entire buying process enjoyable and stress-free. You took the time to understand my needs and ensured I found the perfect vehicle. Jas – Thank you for your leadership and for overseeing the sales process so efficiently. Your attention to detail and commitment to customer satisfaction were evident throughout my experience. Adam – I appreciate your expertise in handling the finance details. You made the paperwork straightforward and transparent, ensuring I felt confident every step of the way. Even though I experienced a delay with the delivery of the vehicle through no fault of the dealership, Ivan, Jas and Adam made it an overall great experience. I highly recommend the River City Hyundai dealership team to anyone looking for a seamless and positive car buying experience. Thank you all for exceeding my expectations

Outstanding service, Ashley is amazing! Billy, the general sales manager is also awesome too!

I recently had my vehicle serviced at your dealership, and I was truly impressed with the experience. In particular, I want to thank Chantelle for her outstanding support. From scheduling the appointment to explaining the repairs, was professional, patient, and ensured everything went smoothly. The quality of the service was excellent, and I will definitely be back and recommend my friends Thank you so much!"

My experience was excellent and i am so impressed from the service i received. Andrea was a advisor, she explained everything to me in order to proceed. She was very friendly and professional. Plus the repair, my car was washed, waxed as well. I highly recommended Riversity Hyundai, outstanding service. Thank you

Perfect experience with sales and delivery of my new vehicle

Excellent service! I love that they wash my car when i take it in for service. Def go above and beyond.

The team at River City are absolutely amazing to deal with. I love my new Santa Fe!

Nice service excellent customer service

I recently purchased a vehicle from River City Hyundai. After dealing with another dealership that made the process very unpleasant I decided to go to River city and it was the best choice I could’ve made. Sammy and John were great to deal with. Got the the vehicle I wanted at a great price. Very happy

Sammy was good, Excellent service, thank you

Awesome customer service and happy wirh the suv i got approved for. Only thing is I still haven’t got my new suv cause I have to pay 750 for delivery which I wasn’t aware of, the other company’s I dealt with deliver free of charge but other than that I highly recommend.

My Son and his girlfriend has been having non- stop issues with the junk from River city . They will not do anything to fix or replace the vehicle. What horrible service . I would never purchase anything from this so called company . Even with warranty, nothing can be fixed .

Won’t be back

I’m very disappointed with my recent experience. I called ahead and was told that a software update for my vehicle could be completed. Based on that information, I brought my car in expecting a straightforward appointment. After waiting nearly four hours at the dealership, I received no updates on the status of my vehicle unless I went and asked myself. There was little to no communication during the entire wait. I was eventually told the update could not be done and was advised to look into aftermarket options instead. I was also informed that the update file alone would cost nearly $200. When I got home, I went online, found the official Hyundai update file within minutes, and successfully installed it myself. I now have Apple CarPlay working perfectly. The issue isn’t just the price, it is the misinformation, the lack of communication, and the amount of time wasted. I would have appreciated accurate information and better service. Unfortunately, based on this experience, I will not be returning for future service.

This place is everything people fear about car dealerships: misleading tactics and bullying behaviour toward women. It was the worst experience we've ever had with any dealership. They tried to gaslight us about the fact that Hyundais of a certain era have oil consumption problems that cause the engine to fail. The service manager, Jon, tried to bully us, and the service clerk named Francine seemed to be intentionally misleading, and then dismissive and callous when that deception was called out. This experience has caused us to believe the staff at this dealership are not good people to do business with. Consumers can report deceptive dealership practices to AMVIC. This is the Alberta Motor Vehicle Industry Council. They take complaints, do investigations and can get some kind of monetary resolution depending on the situation.