Testimonials

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Kouao Pascal
Full Star Full Star Full Star Full Star Full Star
7-10-2020
Kouao Pascal

(Translated by Google) Friendly (Original) Sympa

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Noah Neiman
Full Star Full Star Full Star Full Star Full Star
7-10-2020
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kerry barnett
Full Star Full Star Full Star Full Star Full Star
7-10-2020
kerry barnett

I am such a happy woman now! EVERYONE at this dealership is phenomenal! Kabir was my sales guy and was not only kind and patient but ensured I was able to find something I truly love! Richard in finance is a magician and not only made me feel comfortable but confident I was making the best decision. He’s funny and caring and never made me second guess his abilities once! Everyone else went above and beyond to make sure me and my family were happy through the entire process! The customer service is the absolute best in the city! I will ONLY recommend this dealership to anyone I know that’s looking for a vehicle. I am in love with my new purchase and have the team at Rivercity Hyundai to thank! Thank you everyone ❤️

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Nicole White
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Nicole White

After having a terrible experience with another dealership I was dreading purchasing another vehicle. Jordan was super helpful and made the whole process quick and easy he even detailed the car himself to make sure it was ready to pick up the same day after I changed my mind 5 times.

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Jess Pennell
Full Star Full Star Full Star Full Star Full Star
7-7-2020
Jess Pennell

My experience at Rivercity Hyundai was nothing short of amazing! Dalia, Kailey, Tryston and Neil made sure I was looked after and answered all my questions seamlessly! This was my first time buying a new vehicle and I’m glad I found a trustworthy dealership that took care of everything I wanted and more with my 2020 Kona! Can’t thank them enough!!

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Ben Berland
Full Star Full Star Full Star Full Star Full Star
7-6-2020
Ben Berland

I just got home from Edmonton after purchasing a used truck (2017 Toyota Tundra) with these folks, and my whole experience from start to finish was exceptional. They certainly go out of their way to help you with you purchase, beginning with the initial contact with Tryston. He answered my inquiry very quickly and actually made a short video clip of the truck and it was not a generic one-size-fits-all video. He actually said my name in the video. Getting the vehicle was going to be an issue for me, so they offered to come pick me up at my hotel near the airport, and they found me the best rate possible on the loan, even beating my own banks rate. Kailey, you were super to work with! Well, I actually get there and take the vehicle for a test drive and decide it was mine. It took a bit for some of the paperwork to be completed, but Richard lead me through the process and I was out of the door with my new(er) vehicle. I have purchased many vehicles over the years and this was probably the best experience I've had in buying a vehicle. They even delivered the vehicle to the River Cree Casino Casino, as per my wishes. I've bought vehicles online in the past, but they always lead to wild goose chases and going to view vehicles that simply put, were garbage and the dealership seemed disinterested in doing any work. This was not the case here. Everyone was super friendly and incredibly helpful, at every step along the way. If you need a vehicle, give these folks a call or look for them online. They are a great dealer. So much so, that if I ever need another vehicle, I'll be back!

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Nikki S
Full Star Full Star Full Star Full Star Full Star
7-5-2020
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Russell Rockwell
Full Star Full Star Full Star Full Star Full Star
7-3-2020
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Brenda Marshall
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Brenda Marshall

As always, everyone at River City Hyundai was super helpful and friendly.

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Paula Sandoval
Full Star Full Star Full Star Full Star Full Star
6-29-2020
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Dem Pallot
Full Star Full Star Full Star Full Star Full Star
6-29-2020
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Fay El
Full Star Full Star Full Star Empty Star Empty Star
6-28-2020
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Robert Leslie
Full Star Full Star Full Star Full Star Full Star
6-27-2020
Robert Leslie

Just bought a brand new Kona. I live in grande prairie so I was a bit hesitant about the deal going through and having to drive all the way down to edmonton for no reason. When I got there it was straight forward, the finance girl, Kailey, was straight forward and super helpful and pleasant. She talked me through the warranty plans and extra packages. Not being in the least bit pushy, whatsoever. They got me the exact colour and specs I wanted even thought it was not in stock and I ended up with An amazing deal And the car drives like a dream. I could not be more satisfied. My salesperson was Adam. He never failed to pick up the phone once even at fairly un reasonable hours and made sure I got exactly what I wanted with no funny business as many dealers are rather prone to. Overall I would highly recommend this dealership for their great service. Straightforward manner and great, not inflated prices.

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Gary Boparai
Full Star Full Star Full Star Full Star Full Star
6-26-2020
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alley brunet
Full Star Full Star Full Star Full Star Full Star
6-24-2020
alley brunet

Had an amazing experience here. The staff is super friendly and nice. It was my first time buying a vehicle and the staff made sure everything was taken care of and handled smoothly. Would highly recommend.

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Don Alexander
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Don Alexander

First. I did not buy my vehicle here, but starting to think I should have. When my check engine light came on I contacted my original dealership to see if they could get me in to diagnose the problem.........I was told that they were booked and wouldn't be able to help me until a later date. I called Rivercity Hyundai to see if they could help, the service advisor told me that they were also booked but if I would come down they would try and squeeze me in between scheduled appointments. I drove over immediately and was looked after in a short time. Rivercity was great, diagnosed, appointment made for repair and on my way in less than 2hs. Thanks for the service.

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Bob Mitchell
Full Star Full Star Full Star Full Star Empty Star
6-22-2020
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John Whitford
Full Star Full Star Full Star Full Star Empty Star
6-19-2020
John Whitford

Very Good.Prayers for approvel.Bsafe

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Juma Amisi
Full Star Full Star Full Star Full Star Full Star
6-19-2020
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Meaghan Visscher
Full Star Full Star Full Star Full Star Full Star
6-19-2020
Meaghan Visscher

Adam was our salesman, and he was absolutely incredible. Have gave us sound advice, and did everything he could to make us happy and comfortable making the decision to buy new! The dealership is clean, and I felt safe being there especially with COVID-19 still circulating. We would recommend our friends and will likely be coming back again; especially to work with Adam again! Thanks, River City Hyundai!

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Shauna Young
Full Star Full Star Full Star Full Star Full Star
6-18-2020
Shauna Young

I love this dealership! Sales, service are very professional. They listened to what I wanted and I love my vehicle. I bought a used Tuscon one year ago and aside from regular oil changes I have had one small mechanical issue. The mechanics resolve the issued easily. I have found a dealership for life! I have and will continue to recommend them to everyone!

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Terry Kettleson
Full Star Full Star Full Star Full Star Full Star
6-16-2020
Terry Kettleson

I have been delighted with all of my experiences and interactions at River City.

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caz citam
Full Star Full Star Full Star Full Star Empty Star
6-13-2020
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Laura Saunders
Full Star Full Star Full Star Full Star Full Star
6-12-2020
Laura Saunders

10/10 recommend! Huge shoutout to Aimee my Service Advisor for a fantastic customer experience. End-to-end she kept me informed, provided accurate quotes and was just wonderful overall. No surprises with my bill either! Which is always appreciated. My vehicle was even washed for me! I also want to say thank you to Ryan! He made sure everything was easy and convenient, and as a mom with two young kids- not having to worry about the details is priceless!

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Jazz Parmar
Full Star Full Star Full Star Full Star Full Star
6-11-2020
Jazz Parmar

Right before I came to this dealership, I had a very bad experience with a different one. However, this dealership put my faith back into dealerships and sales people. From the moment I talked to Kabir on the phone, he was very respectful and he answered all of my questions. Throughout the entire experience he stayed patient, respectful and I felt like he was looking out for my best interests. Not once did I feel lied to or taken advantage of. Kabir customer service skills blew me away. River City is very lucky to have him. My entire experience from start to finish was the best I have ever had. This dealership was the luxury of customer service. Their customer service redefines service. Honestly, other dealerships should be learning from this one. From Kabir to the sales manager Billy, they listen to understand not to respond but to understand what their customers want, they showed me all the numbers upfront, they never hassled me or forced me to sign anything. They did not try to take a non-refundable deposit and they gave me my time to make my decision. They did't even hit my credit until I told them to, They even let me make have a private inspection. From start to finish they stood behind their product. Their words mean something. In this day and age, that's hard to find dealerships or sales people who follow that code of ethics and that their words carry meaning. It was a pleasure to do business with Kabir and this dealership. They went out of their way to make sure I was looked after and happy. I felt valued and I felt that they weren't out to just take my money. Thank You River City for offering such amazing service and I would do business with you again in a heart beat. I wish more dealerships were like you and people could experience what I experienced. It was gift!

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Idowu Enilolobo
Full Star Full Star Full Star Full Star Empty Star
6-11-2020
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Syeda Fatima
Full Star Full Star Full Star Full Star Full Star
6-10-2020
Syeda Fatima

Very professional and clean service. Right from the get go when I booked the appointment it was a great experience and the service Rep. was very friendly. He kept me informed and was very helpful. (🙁 forgot his name)

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Allison C
Full Star Full Star Full Star Full Star Full Star
6-9-2020
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Melanie Schurko
Full Star Full Star Full Star Empty Star Empty Star
6-7-2020
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Jay Azur
Full Star Full Star Full Star Full Star Full Star
6-7-2020
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Sheri Boissonneault
Full Star Full Star Full Star Full Star Full Star
6-5-2020
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Simangle Nyoni
Full Star Full Star Full Star Full Star Full Star
6-3-2020
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Lion Cameron
Full Star Full Star Full Star Full Star Full Star
6-2-2020
Lion Cameron

Had a great experience with the knowledgeable sales, service and part departments.

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Prince Pasol
Full Star Full Star Full Star Full Star Full Star
6-2-2020
Prince Pasol

Dalia deserves a promotion or a raise, she was very friendly and made a fantastic effort to meet all my requests. Anyways, had a pleasant experience. And the free Starbucks doesn't hurt. The overall experience was fantastic. The staff was very friendly and worked quickly to make sure everything was in order and set up perfectly!

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Basam Kamaleddine
Full Star Full Star Full Star Full Star Full Star
6-2-2020
Basam Kamaleddine

I had a great experience at river city Hyundai. Great customer service will definitely be a returning customer!

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Brandon Haig
Full Star Full Star Full Star Full Star Full Star
6-2-2020
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Kristen Wood
Full Star Full Star Full Star Full Star Empty Star
6-1-2020
Kristen Wood

all your staff was amazing and efficient

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Frank Hochel
Full Star Full Star Full Star Full Star Empty Star
6-1-2020
Frank Hochel

Bought a new (used) truck here very friendly staff and were very knowledgeable...struck a good deal and they were accommodating

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Jadin Chahade
Full Star Full Star Full Star Full Star Full Star
5-30-2020
Jadin Chahade

My experience with River City Hyundai was hassle free because of the wonderful staff that went above and beyond for me. Everyone from the lovely receptionist (Yasmeen), the sales manager (Neil), the financial manager (kailey) and most importantly, the sales associate, Dalia. Dalia was very patient with me, kind and SO FUNNY! She made what could have been a stressful experience, very laid back and exciting.She genuinely put my safety, and happiness at the forefront of her mind and I left with a car I love and at a great price! I will be going to get my car serviced at this dealership just so I can see the friendly staff again. 10/10 recommend.

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ERICK OCONNOR
Full Star Full Star Full Star Full Star Full Star
5-28-2020
ERICK OCONNOR

Absolutely one of the best purchase experience and exactly as expected. Dealer won us over due to aggressive pricing and personalised video as we are out of town. Price will always be our main factor but the quick efficient transaction will likely bring us back. Thanks Tryston, Richard and Kailey

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Harpreet Matharoo
Full Star Full Star Full Star Full Star Full Star
5-27-2020
Harpreet Matharoo

I would like to thank Adam and his finance manager Richard for getting me a great deal on my Tucson. I highly recommend Adam as a professional sales consultant, very honest and great to get along with during my buying process. Thank you again!

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Hassan Ndayizeye
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Hassan Ndayizeye

Oil change done quickly and efficiently

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Mahdi Mohamed
Full Star Full Star Full Star Full Star Full Star
5-25-2020
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ravish bali
Full Star Full Star Full Star Full Star Full Star
5-23-2020
ravish bali

The staff is well talented . The service is fast.

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2020 alien
Full Star Full Star Full Star Full Star Full Star
5-21-2020