“ Sammy was good, Excellent service, thank you ”

“ Recently bought a 2022 Nissan Versa here and rio and his manager were nice and helpful but the best employee and the most helpful was definitely the finance manager Adam. Overall a great dealership though. No hidden fees like some other dealers and there very upfront about all the costs. ”

“ Mostapha sold me a car and was very patient and amazing 👏 ”

“ I visited River City Hyundai yesterday for an oil change on my Hyundai Palisade, and I was genuinely impressed by how fast and efficient their service was. The staff were friendly, professional, and made the whole process smooth from start to finish. They got me in quickly, kept me updated, and had my vehicle ready sooner than expected. It’s rare to find a dealership that combines speed, quality, and great customer care, but River City Hyundai delivered all three. Highly recommended for anyone looking for reliable and hassle-free service. ”

“ Jonathan Yam helped me get a vehicle and a great interest rate, He went above and beyond to find what I needed 🙂 The drive to Edmonton Rivercity Hyundai was well worth it, Im super Happy with My Buick encore. Thank you ”

“ Very friendly and helpful ”

“ A great experience. Ashley was very helpful, answering all my questions. My car is a new one & I didn't understand when oil change was needed. Ashley explained it all & now I am all set. ”

“ It was a great experience! They provided fast service and I appreciated them washing and taking care of my vehicle. ”

“ Service department was pleasant to deal with. Went in for a warranty fix, easy process, no complaints. ”

“ Used the express service for an oil and filter change on my Tucson. The representative who greeted me was very friendly and efficient, and the service was quick. Very impressed with the service. ”

“ The team was so great specially Robert ”

“ Really friends and help me with the vehicle I was looking for thank you rRio and Neil ”

“ Great service, friendly staff. And my vehicle is always cleaned when they are completed servicing my vehicle. ”

“ Excellent experience. From sales to service everything went extremely smooth. Thank you to Sammy (Sales), Neil (Finance), and Kurt for making the buying process an easy experience! ”

“ Quick, efficient service. ”

“ Easy to book an appointment, service was completed sooner than I anticipated. ”

“ Went out of their way to make sure I was happy with the smooth transaction ”

“ Always easy and enjoyable to get my oil changed. My service consultant was pleasant and easy to deal with. I also like the lounge, there’s ample seating, with complementary coffee and pop available ”

“ We recently purchased a used vehicle through River City Hyundai. After previously having poor experiences with dealerships we were very diligent when looking for our new to us vehicle. Mostafa was an incredible salesman in our experience. Professional, Genuine and extremely helpful when answering our questions which we had a lot! He took his time and wasn’t pushy which we really appreciated his approach. It felt like everyone in that building wanted us to make the best decision for us, rather than rushing us to decide. Everyone from the sales manager, and finance managers who also stepped in to help finish the deal were so incredible. With the extended warranty and add ons we were requesting, no question was left unanswered. All three times we’ve been in the dealership, with all three kids was a great experience. They were friendly, quick to the point and accommodating for our little ones. We will continue to come to this location for servicing and any future vehicle purchases. We are leaving happy, and confident with our purchase and cannot recommend them enough!! ”

“ Great buying experience with river side. My second vehicle with them ; friends and family purchased 4. I wanted to buy again from this dealership and they brought in vehicles for me to see. Salesman Robert and Wayne in finance exceeded my expectations. The atmosphere is friendly and welcoming . For your next vehicle save time wandering around, just go to river side and let them know Reg sent you . 🙂 ”

“ I had an excellent experience at RCH! All the people are great to deal with! Let me elaborate: I own my own business and have been around for a while... The "G_ Aut_" style of cookie cutter, we can "manage" your desires into our bland, one size fits all, (actually just fits us, you don't matter) approach is soooo annoying. RCH was so different! 1. The whole team have ears that work! They listened to my questions and responded to those rather than some canned script. 2. They heard my vehicle "requirements" and guided me through the maze of options to the correct unit FOR ME. EVEN IF IT WAS NOT ON THEIR LOT at the time. 3. Being a CPA, they worked with my approach to the deal rather than "shoe horning" me into the "standard" approach. And they adjusted their usual methods to accommodate my wishes. 4. Also, regarding the contract, they worked with me through the timing of some of the events, perhaps unique to my situation, and needs. Speaking of timing, there were a number of moving parts to this deal, (trade in, after market items, etc.) that took me over a week to finalize the deal. They were always accommodating and never pushy. 5. The finance part of the deal was also pleasant. This is often an area I have not liked in previous purchases. It was informational without the "hurry up and sign" crap. With family in the industry and RCH's assistance again we arrived at a basket of goods that worked for me at a good price. 6. The vehicle I initially picked WAS NOT on the lot and they were working hard to fine one for me... On further research during the hunt, the configuration I wanted changed twice based on additional information I gained during the waiting. NEVER a COMPLAINT or PRESSURE from the sales team, they made the adjustments and I waited about a week for the PERFECT vehicle. (for me) 7. Service reached out to me and did some of the aftermarket stuff, always professional and good value. Been 2 weeks now, love the vehicle, ZERO regrets. Would I buy again from RCH? IN A HEART BEAT!!! THANK YOU RCH TEAM!!! M. ”

“ Just a quick thanks to Robert at River city Hyundai. Went above and beyond when helping me with my new car. A very pleasant and honest man to deal with. Also wanted to thank Billy for assisting me through and resolving an issue with my old car. Thanks fellas. You both are awesome in my books. ”

“ Kurt was very responsive and a pleasure to deal with. ”

“ Incredibly awesome service 😊 all the staff was great and extremely helpful ”

“ We found a car online in River City Hyundai, left a message and Robert Pelland gave me a callback right away. We drove 2 1/2 hrs to see the vehicle and spoke with Robert and the team. We were not disappointed! Customer service is top notch especially communicating with them is easy and they gave us the best offer compared to the other places we’ve been too. Their dealership looked amazing too! Thanks for helping us trade in our vehicle which gave us the maximum amount possible too! Check them out if you are looking for a vehicle. Definitely recommend! ”

“ Come see Robert Pelland in this dealership! Very professional and easy to talk to, very patient too! We had an excellent experience with this team. We felt heard and supported by the whole team and got a great deal on a vehicle. They went the extra mile and moved mountains to get the price point we are comfortable with no pressure at all. Thanks for helping us out! Worth driving out to Edmonton from Carstairs for this experience! Thanks team! ”

“ I bought my first car from River City Hyundai. The experience was smooth and very professional. The first time I went there I had been referred to go see Simrat. She is such a nice lady. She listened to what I was looking for then she gave me her advice. On day 1, I couldn't go for a test drive because I was heading to work , so I had to schedule another visit after identifying a car with . On my second visit, I met Robert, such an amazing soul, very patient and very kind. I had been accompanied by my friend as we went for our first test drive with Robert. He was calm, quiet and patient with us. We asked him, how far we should go and he calmly answered until you are satisfied... Then we started the finance process but again, I was heading to work so I left the processing continuing with Adam and scheduled another 3rd visit.On my 3rd visit, they had a better car for me and this time round, they trusted my friend and I to go for the test drive on our own lol. They were certain, they were giving us a good deal hence no reservations. After the process was done. I couldn't get time off from work to pick the car. Robert graciously delivered the car at my work place and helped me fix the number plate despite the cold weather on the day he delivered the vehicle, he was still patient with me and calmly answered my questions. I appreciate that a lot. They had promised me rubber mats. They forgot to deliver as they delivered the vehicle and I didn't notice until after a few days as I didn't drive the car immediately. I followed up with Simrat and once again she was so kind and helpful. When the mats were ready, Robert reached out to me and when I went to collect them, he helped me put them in my car. Did I mention they always served us with hot chocolate which came in handy during the cold weather. The receptionists are kind too. And yes in one of the days my friend and I visited for a test drive,they got as an uber for free. I love their customer care and professionalism. I you are looking for a sales agent to give you sound advice, assist you with patience and very kind, please look for Robert. If you need all round help, Simrat takes the crown and if you are looking for a place to buy a car, River City Hyundai is the place to be. ”

“ My husband and I made an appointment with Tyler at River City Hyundai to test drive a 2025 blue Tucson. When we arrived we were greeted with a warm smile, and shortly after Tyler. Before we went on our test drive Tyler was very open and honest with us, and let us know if he didn’t know the answer to a question he would for sure find out. After he said that he gave us a tour of the beautiful dealership and showed us where everything is. We were able to look at the Tucson we were interested in, in the comfort of warmth. Tyler even had the vehicle warmed up and ready prior to our visit. During the test drive Tyler made it really easy for us to talk to as he knew the answers to all the questions we were asking, which was perfect! Tyler was very professional, knowledgeable and easy to be with. He is the type of person that I could be friends with even outside of business. If you’re looking for a great professional salesmen for your next vehicle please see Tyler and let him know I sent you. I promise you won’t be disappointed. Sorry no pictures were taken, but super satisfied customers ”

“ Thanks for getting me in, after I dropped in. As well I was able to use a couple of my coupons. ”

“ I had an excellent experience at River City Hyundai! Tyler, my salesman, was knowledgeable, patient, and took the time to make sure everything was explained clearly. Billy, the GSM, was very professional and helpful throughout the process, and finance managers Wayne and Neil made everything smooth and stress-free. The whole team provided outstanding service—friendly, professional, and extremely helpful from start to finish. The process was easy, efficient, and seamless. I truly felt taken care of and never rushed. Highly recommend River City Hyundai and this amazing team! ”

“ Buying my vehicle, from beginning to end, it was such a great experience with the staff at River City Hyundai. Jay, David and Neil were so helpful and no high pressure sales tactics. I asked for a hitch to be installed, they had it ready a couple days before expected (it had to be ordered in). They even threw in a new set of tires. I will definitely be back! ”

“ Cheaper than the other Hyundai dealerships around town. And better service, although since half of the other dealership service departments never even answered my calls, the bar isn't very high. Strangely, there was a daytona charger sitting on display, not sure why that's in a Hyundai dealership 🤣 pretty nice experience, would recommend 👍 ”

“ If you are looking for a great sales person, make sure you ask for Sammy. He goes above and beyond, will always make sure that what you are looking for is taken care of. I had a great experience with him and he definitely deserves some recognition on his hard work and positive attitude. Thanks for all your help Sammy! ”

“ We had a fantastic experience with River City Hyundai! I called a few months ago from overseas and they helped me do everything over email and phone and had the car ready for pickup when I came back to Canada with all of the extras installed! Sammy was super fast on email, answering all of my questions, the finance team of Adam and Jason were great and the manager Jazz all pulled together to give us an amazing experience! Thanks everyone!! ”

“ We had an amazing experience working with Wally kamal while purchasing our family vehicle. From start to finish, he was professional, knowledgeable, and genuinely cared about finding the right car for our needs. He was patient with all our questions, transparent throughout the process, and made everything smooth and stress-free. Wally went above and beyond to make sure we were comfortable and happy with our decision. We couldn’t be happier with our vehicle and highly recommend Wally to anyone looking for an honest and reliable car-buying experience. ”

“ Awesome customer service and happy wirh the suv i got approved for. Only thing is I still haven’t got my new suv cause I have to pay 750 for delivery which I wasn’t aware of, the other company’s I dealt with deliver free of charge but other than that I highly recommend. ”

“ Appreciated being able to get in to have my tire repaired without having an appointment. Not so impressed that when the servicing was done the dash lights indicated low pressure on the tire that had just been repaired so had to drive back into service bay to get it corrected. ”

“ I am very disappointed with the service provided. There was a clear lack of communication, professionalism, and accountability, which made the entire experience stressful and unsatisfactory. ”

“ I had a very frustrating experience with this dealership, Brett, the sales manager called me to tell me the 2011 Chevy Cruze that I sent in a request form from the website was available, and Brett booked me an appointment to come in and test drive it. One hour after confirming the appointment, I arrived to my appointment being helped by Robert who informed me that the vehicle had already been sold, when I asked oh when because I just got off the phone with Brett just over an hour ago he said “I’m not sure possibly last night or earlier this morning” Trying to lure me in by telling me a vehicle that as available when it wasn’t is extremely disappointing and unprofessional. This practice feels misleading and, in my understanding, appears inconsistent with the expectations set out under Alberta’s Consumer Protection Act, which emphasizes fair and transparent dealings with consumers. Clear communication and honesty are essential in sales, especially when customers are making time and transportation arrangements based on the information provided. Unfortunately, that was not my experience here. I would not recommend this dealership to anyone expecting honesty and compliant with the ethics that goes into sales. ”

“ Never drove a car from them but they lost my trust instantly. I was inquiring about a car and they called me 2 min later wanted to set up a test drive. Come the day of they call me and tell me the car is too damaged for them to sell it/ drive it. There was nothing about it in the description at all either. Shady ”